Privacy Policy

Last Updated: September 2024

Your privacy is very important to Alex Auto, and we are fully committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you engage with our website and services.

Who We Are
What Personal Information We Collect
How We Use Your Personal Information
Consent
Sharing Your Personal Information
How We Protect Your Personal Information
Cookies and Tracking Technologies
Retention of Personal Information
Your Rights Regarding Your Personal Information
Changes to This Privacy Policy
Contact Information

1. Who We Are

Alex Auto operates in Alberta, Canada, and is licensed by South Trail Chrysler. We specialize in car sales and financing services, offering tailored solutions for every customer.

You can reach us at:

Contact Information:
Alex Kubyshkin
Phone: +1 587 501 7120
Email: contact@alex-auto.ca
Address: 6103 130th Ave SE, Calgary, AB, T2Z 5E1, Canada

2. What Personal Information We Collect

We collect personal information directly from you when you interact with our website, submit forms, or communicate with us via email or phone. The information we may collect includes:

Identification Information: Name, address, gender
Contact Information: Email address, phone number, mailing address
Financial Information (only when applying for financing): Credit score, income details, employment status
Social Media Information: Public profiles, handles, and any relevant data from social platforms
Device Information: IP address, cookies, and other tracking data for improving your experience on our site

3. How We Use Your Personal Information

We use your personal information for the following purposes:

To process inquiries and requests.
To facilitate vehicle purchases and financing applications.
To provide relevant, tailored offers and content.
To ensure compliance with legal obligations and prevent fraud.
To enhance and improve our services and website experience.

4. Consent

When you provide us with personal information (such as filling out an inquiry form), we assume your consent to use that data for the purpose for which it was provided.

If we ask for your data for other reasons (e.g., marketing), we will request explicit consent. You can withdraw your consent at any time by contacting us at contact@alex-auto.ca.

5. Sharing Your Personal Information

We do not sell your personal information to third parties for marketing purposes. Your personal information may be shared in the following ways:

Financial Institutions: If you apply for financing, we will share your data with banks or financial institutions to process your application.
Service Providers: We may engage third-party providers for services such as data hosting or communication tools. These providers are bound to protect your personal information according to our privacy standards.
Legal Requirements: Your information may be disclosed if required by law or to protect our rights.

6. How We Protect Your Personal Information

We implement industry-standard security measures, including encryption and secure storage, to protect your data from unauthorized access or disclosure. However, no security system is entirely foolproof, and we encourage you to contact us if you suspect any misuse of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us understand user behavior and improve our website’s performance. You can manage your cookie preferences in your browser settings.

Additionally, we use third-party services such as Google Analytics and social media tracking pixels (e.g., Facebook Pixel) for insights into site performance. These tools are designed to comply with privacy regulations and do not store personal data without your consent.

8. Retention of Personal Information

Your personal information is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request the deletion of your data at any time by contacting us.

9. Your Rights Regarding Your Personal Information

You have the right to access, correct, or delete your personal information. You may also request that we stop using your data or withdraw consent at any time. To exercise these rights, please email contact@alex-auto.ca.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or due to legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact:

Alex Kubyshkin
Licensed by South Trail Chrysler
Phone: +1 587 501 7120
Email: contact@alex-auto.ca
Address: 6103 130th Ave SE, Calgary, AB, T2Z 5E1, Canada

This policy is designed to ensure that your personal information is handled with the highest level of care, giving you peace of mind when working with Alex Auto.